fbpx

Accessibility Tools

Personal Data Protection

The COMPANY created this website for the sole purpose of serving their customers. The website gnika.gr it is simple and friendly to use and is designed to meet the specific needs of each user. In order to achieve your best service, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order and which is safeguarded by us.

 

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the field of electronic communications (N. 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (DPA). The company has adapted to the GDPR framework.

 

This Privacy Statement and the terms and Conditions of use of this website attached to it describe the method of data collection by the website gnika.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide us during your orders on this website.

 

What is personal data;

Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, postal address, email address and telephone number, or a unique device identification number.

 

General

The information provided voluntarily by the users of the mentioned website is used by the gnika.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they pose and finally to serve and execute their orders. The information collected by the gnika.gr through the website aim to measure the number of traffic, to determine the requirements of customers for more products and to facilitate transactions with the company. gnika.gr does not distribute to any other organization or partner which is not affiliated with gnika.gr, e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

 

Information gathering

gnika.gr is designed so that its users can visit it without having to reveal their identity unless they wish. Visitors to our website are requested to provide us with their personal data only in case they want to order a product( s), register on our website and / or send an email to gnika.gr.

 

Use of information. gnika.gr collects four types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from gnika.gr, (3) data that the user gives us in entries of competitions that take place from time to time, (4) data that the user gives us when logging in through another platform (ios, android, Facebook, Google applications). When completing any order form on our website, you will be asked for your name, address, postal code of your area, your e-mail address, your phone number, credit card details, payment method of the order. In addition, you may be asked for more specific information, such as shipping - delivery details of an order, pricing details or details about an offer you have requested. gnika.gr makes use of the information you give us during the electronic sending of the form in order to contact you regarding (i) the delivery of the order to your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by gnika.gr, (iv) special offers of gnika.gr, (v) receiving gifts after a contest draw. You have the option to choose whether or not you want to receive such communications from the gnika.gr sending your request via e-mail to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Access to information

Each order processing requires the collection of personal information for delivery or booking of an order. Also, the use of a credit card, for the billing of which the identification documents of a legal Holder are needed the first and only time is guaranteed in any case. Any supporting document certifying and stating the identity of the customer remains strictly confidential and is controlled only by the competent responsible Department gnika.gr. Your submission of your personal data means that you consent to this data being used by its employees gnika.gr for the reasons mentioned above. gnika.gr requires its employees and the maintainers of its website to provide its users-clients with the level of security mentioned in this Privacy Statement. In no other case gnika.gr may not share your personal information with others without your prior consent, unless required by law. Please note that under certain conditions permitted or imposed by law or a court decision, the collection, use and disclosure of your personal data, which have been collected online without your prior consent (for example in the case of a court decision).

 

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this Privacy Policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data which we process with your consent for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.

 

Use of customer data for advertising purposes

To continuously improve and enhance our services, we may send you email marketing messages related to our business that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. Through the account you have created on our website you can choose whether or not you want to receive promotional/promotional material via sms. - Consent: we will not use your data for advertising purposes unless you have given your prior explicit and free consent. However, for existing customers, we may use the email address we have received from you in the context of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be interested in. You may, however, object to such use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions within the email you receive.

 

Legal obligations and legal defense

We may need to use and retain personal data for legal and compliance purposes, such as to prevent, detect, or investigate a crime, prevent loss, fraud or any other misuse of our services and computer systems. We may also use your personal data for internal and external control requirements, information security purposes, or to protect or exercise our rights, privacy, security, property of us or other persons.

 

Using the home page gnika.gr (www.gnika.gr) this Privacy Policy also applies to your use of our website www.gnika.gr ("website"), with the following privacy-related mechanisms and features.